This Privacy Policy explains how we collect, use, and process your personal data when you use our website (“Website”), our web application (“Web App”), our mobile app (“App”), contact our customer service team, email messages, engage with us on social media, or otherwise interact with us (jointly called “Services”).
By using our Services or continuing your interactions with us, you confirm your understanding and consent to the collection, use, disclosure, and processing of your personal data. We collect and use your Personal data to provide and improve the Services.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and via email and/or a prominent notice on our Website. You are advised to review this Privacy Policy periodically for any changes.
DATA WE COLLECT
Personal Data. Personal data, or personal information, means any information about an identified or identifiable individual. It does not include anonymous data, which cannot be linked back to the individual. You may give us information about yourself when you sign up to use our Services for security, identification and verification purposes, including your first and last name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide.
Usage Data. Usage Data refers to information that is collected through the use of various tools such as cookies, web beacons, and page tags. Usage Data may include data about the device and network you use, such as your hardware model, operating system version, mobile network, a user's Internet Protocol (IP) address, unique device identifiers, browser type, and internet service provider (ISP). Additionally, we may collect information on how the Services are accessed and used, such as access time and date, pages viewed, links clicked. Cookies on our website may be set by us third parties we're working with, or independent third parties, such as advertisers.
Other Data. In order to provide the Services, we may collect and process data about your customers and their use of your services, which we refer to as "Other Data". We may also collect, analyze and use data collected by third parties. However, we will only do so with your permission, which you grant by linking your applicable third-party account with your account on our platform. The Services may be integrated with and interact with certain Amazon services through APIs provided by Amazon.com, Inc., Amazon Services LLC, and/or its affiliates. You are responsible for ensuring that all data related to your customers and their use of your services is collected in compliance with applicable laws and your privacy policy. Furthermore, you represent and warrant that you have the right to share this data with us for the purposes of providing and improving our Services.
Other Data includes user content - any text or other content (including audio) that you enter into the message field and send through the Services, as well as any other text or content generated by AI via the Services. You may utilize, share, and make use of user content for your own purposes, while adhering to the regulations and limitations stated in our Terms of Use. Nevertheless, utilizing User Content comes entirely under your personal risk, and you take on all potential hazards and obligations linked with such utilization. It is your exclusive duty to guarantee adherence to relevant laws while employing User Content. Please note that the processing and generation of AI-generated User Content are facilitated by a third-party service provider, namely OpenAI, L.L.C.
Children’s Data. Our Services are directed at adults, and are not intended for children. We therefore do not knowingly collect data from children. Any data collected from a child before their age is determined will be deleted.
WAYS WE USE DATA
Purposes for which we may use data are:
- to provide you with our Services and customer support
- to notify you about changes to our Services and send you other administrative information
- to improve our Services and to ensure that they are presented in the most effective manner
- to manage our Services and for internal operational, planning, audit, troubleshooting, data analysis, testing, research, statistical and survey purposes
- to allow you to participate in interactive features of our Services, when you choose to do so
We currently do not provide support for Do Not Track (“DNT”) requests. DNT is a setting that can be enabled in your web browser to indicate to websites that you do not want to be tracked. To enable or disable DNT, you can visit the Preferences or Settings page of your web browser.
You may opt out of receiving newsletters from us by following the instructions in those communications.
We may share Personal Data in the following situations:
- with Service Providers: We may share Personal Data with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
- for business transfers: We may share or transfer Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- with Affiliates: We may share Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- with business partners: We may share Personal Data with our business partners to offer you certain products, services or promotions.
- with other users: when you share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- with Your consent: We may disclose Personal Data for any other purpose with Your consent.
Our Services may include links to third-party websites or services. Please note that we are not responsible for the privacy practices of those third party websites or services. You are solely responsible for any risks that you may encounter while interacting with or using those third-party websites or services.
DISCLOSURE OF DATA
We may disclose Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of the Company, detect or prevent illegal activity, or to investigate violations in connection with the Service, protect against legal liability.
We may disclose Data to our affiliates, subsidiaries, trusted business partners, suppliers, and subcontractors for the purpose of performing and executing any contract entered into with them, to enhance the quality of services they provide to us. Access to your Data shall be granted to these parties only to the extent that is reasonably required to provide the contracted services.
We may disclose Data to advertisers and advertising networks to select and serve relevant adverts to you and others. We may disclose Data to analytics and search engine providers that assist us in the improvement and optimization of our Services.
TRANSFER OF DATA
We may transfer and store your data in countries outside of your jurisdiction, which may not provide an equivalent level of protection as your country. It may also be processed by personnel operating outside of your jurisdiction. We will take all reasonable measures to ensure that your Data is securely treated and in compliance with this Policy.
RETENTION OF DATA
We will retain Data only for the duration necessary to achieve the purposes for which it was collected. We will automatically delete Data that is no longer necessary under the relevant law or jurisdiction in which we operate.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”) regarding your personal data, including the right:
- to request information about the categories and specific pieces of personal information we have collected, used, and disclosed in the preceding twelve (12) months
- to request deletion of your personal data or correction of any inaccurate information about you
- not to be discriminated against for exercising any of these rights
You may make these requests by contacting us at [email protected]. We will verify your request by asking you to provide information related to your recent interactions with us.
ADDITIONAL DISCLOSURES FOR INDIVIDUALS IN EUROPE
If you are a resident of the European Economic Area ("EEA"), the United Kingdom, or Switzerland, you have certain data protection rights. Subject to certain limitations, you have the right:
- to request access, update, correction or deletion of personal data we hold about you
- to receive your data in a portable format
- to object to, or request that we restrict the processing of your personal data
- to withdraw your consent at any time when we relied on your consent to process your personal data
You may exercise any of these rights by contacting us at [email protected]. We will verify your request by asking you to provide information related to your recent interactions with us.
If you have a concern about our processing of Personal Data, you have the right to lodge a complaint with the Data Protection Authority where you reside.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at [email protected].