10 Essential Tips to Safeguard Your Amazon Packages from Theft During the Holidays and Beyond

10 Essential Tips to Safeguard Your Amazon Packages from Theft During the Holidays and Beyond

'Tis the season for buying holiday gifts on Amazon. Here are our top tips to protect your deliveries from thieves. We know how disappointing it is when porch pirates strike. That’s why we have notification and tracking technology integrated into our delivery process, along with various package delivery options, to help customers know when their packages arrive. We pride ourselves on excellent customer service, and we encourage anyone who believes they’ve been a victim of package theft to reach out to our 24/7 Customer Service team for assistance. Keep reading for our top 10 tips to keep packages safe from porch pirates this busy holiday season—and all year long.

  1. Track your packages in real time. With Amazon’s Map Tracking feature, you can watch your deliveries in the Amazon app and through Amazon.com in real time when the driver is close. Just select Track Package from Your Orders page or your shipment confirmation email.
  2. Specify a hidden drop-off location. Through the app and website, you can provide specific instructions to delivery drivers, letting them know where to hide your package away from prying eyes.
  3. Select a designated delivery day. Amazon Day lets Prime members choose a designated day for weekly package delivery. This is a convenient way to select when and how packages arrive at your doorstep.
  4. Ship to an alternate delivery location. Amazon Lockers and Counters offer secure package pickup at thousands of U.S. locations, including retail stores, convenience stores, apartment buildings, and grocery stores like Whole Foods Market. Find a location near you. This is also great if you’re traveling or want to keep gifts a secret from friends and family in the same household.
  5. Share tracking details with friends and family. Provide tracking details with friends and family through Amazon Share Tracking, allowing you to share a link to tracking information via SMS, email, or messaging apps.
  6. Get proof of package arrival with Photo-on-Delivery. This feature provides visual delivery confirmation, showing your packages were safely delivered by an Amazon Delivery Service Partner or Flex Delivery Partner.
  7. Leverage Ring for package alerts.Receive package alerts on Ring Video Doorbells with a Ring Protect subscription. Use Two-Way Talk to speak directly with delivery drivers.
  8. Deliver to your garage. Embrace modern gadgets with Amazon Key In-Garage Delivery, allowing eligible Prime members to receive deliveries securely in their garage. In-Garage Delivery is an exclusive Prime member benefit available in over 5,000 U.S. cities. Link your garage to Amazon Key in the Amazon app and turn on In-Garage Delivery. After adding items to your cart, select In-Garage Delivery at checkout.
  9. Check if there’s a delivery window. Amazon Estimated Delivery Window provides a two- to four-hour estimated delivery window to help you plan your day and ensure you’re home to receive your delivery.
  10. Seek support from Amazon Customer Service. Amazon Customer Service is available 24/7 via the app and website for any delivery-related issues. We want to help keep your deliveries safe during the holidays and always.

We also encourage customers to report any thefts and share evidence with local police. To further discourage scammers, consider lighting a path to your doorstep and keeping porch lights on. This helps keep drivers safe when they deliver in the dark, and keeping pathways free from ice and snow is appreciated.

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